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HP PCs - How to Modify or Reset Password (Windows 8)
This document is for HP computers with Windows 8.
The sign-in password prevents unauthorized access to Windows. If you forget your sign-in password, you are prevented from accessing Windows.
Utilize this certificate to help you recover or reset the password yous apply to sign in to Windows 8. Read the post-obit sections that apply to the method you employ to sign in to Windows.
Attempt this showtime: Use the HP Guided Solution
OR read the certificate below.
Microsoft account
Reset your Microsoft account countersign online. You can reset your password on whatever device connected to the Internet.
Local account
Apply i of the following options to reset the password for your local business relationship.
note: HP SmartFriend is a support service that can help y'all recover or reset the countersign you lot use to sign in to Windows eight (only bachelor in the United states of america and Canada). For more information, see HP SmartFriend.
Recommended: Apply a Microsoft connected business relationship to log-in to Windows
Are you using a Microsoft continued business relationship to log in to Windows? Did y'all utilise an email accost to ready up the Windows business relationship?
HP recommends using a 'connected account' with Microsoft to log in to Windows. With a Microsoft continued business relationship you log into Windows using your electronic mail address and the password can be reset using a different device at whatsoever time. You do not need a Microsoft or Hotmail email accost to ready a continued account. Whatever email address will work.
caution: If yous are using a local user business relationship HP cannot recover or reset your password if it is lost or forgotten.
If you prefer to utilise a local user account, HP strongly recommends creating a countersign reset disk to enable y'all to reset your password in case it is forgotten. If you lot do not have a password reset deejay and you forget your password, you lot might be directed to perform a full recovery to original factory conditions and will lose whatever data that was not backed up to an external location.
notation: If you are non using the latest version of Windows eight, some graphics and data in this document may vary. You tin can get the latest version from the Microsoft Store.
Earlier you lot brainstorm
Before attempting to reset your computer account password, make certain you lot are using the correct keyboard layout to enter the password. Likewise, try all bachelor methods to sign in to your account.
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Passwords are case-sensitive: Toggle the caps lock key and endeavor inbound your countersign over again.
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Bank check the keyboard input method: In Windows 8, the keyboard layout tin be changed on the sign-in screen. If you have more than one keyboard layout set upwards in Windows, make sure you lot are using the right keyboard input method to type your password. In the lesser right corner of the sign-in screen, click the keyboard layout notification to view the electric current settings, and select a different keyboard layout if needed.
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Use an alternative sign-in pick (if available): If you prepare up a motion picture password and/or PIN code for your business relationship, endeavour entering your password using some other method that you might remember. On the sign-in screen, click Sign-in options. Click an icon to choose Picture password, Password, or Pin. You lot are allowed up to 5 attempts of entering the motion picture password and 5 attempts of entering the PIN earlier those sign-in options get unavailable. The options will be restored subsequently a successful sign-in to Windows. The regular password sign-in option remains available after the other options are eliminated.
What type of account did you create?
Windows eight features the option to sign in to your calculator using either a Microsoft connected account or a local user account. Accounts can be accessed using a regular password, or (if created) a picture countersign or a iv-digit PIN code. For more data about user accounts see Managing User Accounts and Logins (Windows eight)
Did you utilize an email ID to ready up the account?
Yes
You probably have a Microsoft account continued to your PC. Follow the steps below to resolve your issue. Y'all tin follow these steps on whatever device continued to the Internet.
Reset your Microsoft connected account online
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Open an Net browser and navigate to the Microsoft Reset your password webpage.
- Select I forgot my countersign, and then click Reset your password.
- Follow the on-screen instructions to reset your password.
When the password is reset, you will be able to employ your Microsoft account with the new password to sign in to Windows 8. Brand sure your computer is connected to the Internet before you try to sign in.
No
Y'all probably take a local PC account and you might be able to reset your countersign using a password reset disk if i has already been created. Proceed to the next step for instructions for resetting your countersign.
Reset your local user account password using a password reset disk
If you have forgotten the countersign of your user account, and you lot are unable to sign in to your account, yous tin reset the password past using password reset media. If countersign reset media was previously created, find the disk or USB flash bulldoze and reset the local business relationship password.
notation: This method applies to local accounts only. A password reset deejay will non reset a Microsoft business relationship password. If you exercise not take a password reset disk, utilize one of the other sections in this document to access Windows.
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Plough on the computer and attempt to enter the sign-in password at the Windows sign-in screen.
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If the countersign was entered incorrectly, a message displays stating the user name or password is wrong. Click OK.
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Insert your password reset disk, and then click Reset password.
The Password Reset Wizard displays.
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Click Adjacent.
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Select the password fundamental location from the drop-down menu, and then click Adjacent.
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In the spaces provided, blazon a new countersign, type it once again to confirm, and then create a countersign hint to help you remember the password in the future. When washed, click Next.
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If the countersign was reset successfully, click Cease.
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Use the new password to sign in to Windows. You do not need to create a new password reset disk for the new password.
Changing the local user account password from some other user account
If you have forgotten the password of your user account and you lot are unable to sign in to your business relationship, y'all can change the local user account password. Use the following steps if there is another account on the arrangement that has administrator rights. You might need help from the owner of the business relationship.
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Sign in to another account that has administrator rights.
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From the Offset screen, blazon command console to open the Search charm, and and so select Command Panel from the search results.
The Control Panel opens.
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Click User Accounts and Family Safety, and and so click User Accounts.
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Click Manage some other account.
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Click the account with the forgotten countersign.
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Click Modify the password.
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Type the new countersign. Enter the password over again to confirm.
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Type a countersign hint to help you remember the password in the futurity.
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Click Change password.
You can now sign in to the business relationship using the new password.
Accessing your account when no other pick is available
If you lot exercise not have a Microsoft connected business relationship, there are no other accounts in Windows with administrator rights, and you exercise not have a countersign reset disk, try these other options:
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You lot can perform an HP Organization Recovery to completely erase all files, including local account password information, and become back to the way the computer was when information technology was offset purchased. For more than information, see Performing an HP Arrangement Recovery (Windows 8).
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Telephone call local computer repair and service stores. Local stores might offer password recovery services for a fee.
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If you are unable to locate a local service to recover your countersign, you can contact HP Smartfriend to aid y'all recover or reset the password you use to sign in to Windows eight (only available in the United States and Canada). For more data, see HP SmartFriend.
Related support
Source: https://support.hp.com/us-en/document/c03465856
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